Using anti-virus software with ZoneAlarm Pro

Automatic updates

In order to receive automatic updates from your anti-virus software vendor, add the domain that contains the updates (e.g. update.avsupdate.com) to your Trusted Zone.

To learn how to add a domain to the Trusted Zone, see Related Topics.

E-mail protection

In some cases, ZoneAlarm Pro's MailSafe feature may conflict with the e-mail protection features of anti-virus software. If this occurs, you can adjust ZoneAlarm Pro and anti-virus settings so that you benefit from both anti-virus and ZoneAlarm Pro protection. Follow these steps:

Set your anti-virus program to scan all files on access, and disable the e-mail scanning option.
In ZoneAlarm Pro, enable MailSafe. How?
In the Alert Events tab (accessed by clicking the Advanced button in the Alerts & Logs Main tab), turn off alert display for quarantined MailSafe attachments.

With this configuration, MailSafe will still quarantine suspect e-mail attachments, and warn you when you try to open them. If you elect to open an attachment anyway, your anti-virus software will still scan it.

To learn how to disable MailSafe, or to learn more about the MailSafe feature, see Related Topics.